Track Relay Package
Enter your Relay tracking number below to get real-time delivery status, current shipment location, and complete tracking history.
How to Track Your Relay Shipment
Tracking a Relay package is straightforward. Follow these three steps to find the current status of your shipment.
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1
Get Your Tracking Number
Find your Relay tracking number from your shipping confirmation email, receipt, or order details page.
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2
Enter the Tracking Number
Type or paste your tracking number into the search field above. Make sure there are no extra spaces.
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3
View Real-Time Status
Instantly see your package's current status, location, and complete delivery timeline with all checkpoints.
Relay Tracking Statuses Explained
When you track a Relay package, you will see one of the following delivery statuses. Each status indicates a different stage in the shipping process.
Info Received
The shipping label has been created and Relay has received the shipment information. The package has not yet been picked up.
In Transit
Your package is on its way. It is moving through the Relay network and may pass through multiple sorting facilities before reaching the destination.
Out for Delivery
Your package has arrived at the local delivery facility and is on the delivery vehicle. It will be delivered to the destination address today.
Delivered
Your package has been successfully delivered to the destination address. If you have not received it, check with neighbors or the building reception.
Exception
An unexpected issue has occurred during delivery. This could include a failed delivery attempt, customs hold, incorrect address, or weather-related delay.
Expired
Tracking information is no longer available. This typically happens when the tracking data is older than the carrier's retention period, usually 30 to 120 days.
About Relay
Relay is a logistics and courier service provider that handles package delivery, freight shipping, and supply chain solutions. Customers and businesses use Relay to send and receive packages domestically and internationally. Every shipment is assigned a unique tracking number that allows senders and recipients to monitor the delivery progress in real time.
Our tracking tool connects directly with Relay's systems to provide you with accurate, up-to-date tracking information. Simply enter your tracking number above to check the current status of your shipment.
Frequently Asked Questions
How do I track my Relay package?
Enter your Relay tracking number in the search field above and click "Track". You will instantly see the current delivery status, shipment location, and the complete tracking history of your package.
Where can I find my Relay tracking number?
Your Relay tracking number is usually found in the shipping confirmation email, on the receipt provided at the time of shipment, or in your order details on the retailer's website. It is a unique alphanumeric code assigned to your package.
How long does Relay delivery take?
Delivery times vary depending on the service type, origin, and destination. Relay offers different service levels including express, standard, and economy options. Check your tracking status for estimated delivery dates specific to your shipment.
What do Relay tracking statuses mean?
Common statuses include: "Info Received" means the shipment label has been created, "In Transit" means the package is on its way, "Out for Delivery" means it will be delivered today, and "Delivered" confirms successful delivery. "Exception" indicates an issue that may cause delay.
Why is my Relay tracking not updating?
Tracking information may take 24-48 hours to appear after shipment. Updates may also pause during customs clearance for international shipments, during weekends, or when the package is being transferred between sorting facilities. If there is no update for more than 5 days, contact Relay directly.
Can I track multiple Relay packages at once?
Currently, you can track one Relay package at a time by entering each tracking number separately. For bulk tracking needs, consider using Relay's official business tools or contacting their customer support.