Track DHL Package
Enter your DHL tracking number below to get real-time delivery status, current shipment location, and complete tracking history.
How to Track Your DHL Shipment
Tracking a DHL package is straightforward. Follow these steps to find the current status of your shipment.
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1
Get Your Tracking Number
Find your DHL tracking number from your shipping confirmation email, receipt, or order details page.
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2
Enter the Tracking Number
Type or paste your tracking number into the search field above. Make sure there are no extra spaces.
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3
View Real-Time Status
Instantly see your package's current status, location, and complete delivery timeline with all checkpoints.
DHL Tracking Number Formats
DHL uses different tracking number formats depending on the service type. Use the table below to identify your tracking number and the associated service.
| Format | Example | Service |
|---|---|---|
| 10-digit numeric | 1234567890 |
DHL Express |
| JD + 18 digits | JD014600003944793504 |
DHL eCommerce |
| GM + digits | GM12345678901234 |
DHL Global Mail |
| LX + 9 digits + country code | LX123456789DE |
DHL Parcel |
DHL Services & Delivery Times
DHL offers multiple shipping services with different delivery speeds and coverage areas. Choose the service that best fits your shipping needs.
| Service | Delivery Time | Coverage |
|---|---|---|
| DHL Express Worldwide | 1-3 business days | 220+ countries |
| DHL Express 12:00 | Next business day by 12:00 PM | Major markets |
| DHL Express 9:00 | Next business day by 9:00 AM | Major markets |
| DHL Economy Select | 3-7 business days | International |
| DHL eCommerce | 5-10 business days | International |
| DHL Parcel International | 4-8 business days | Europe & international |
| DHL Same Day | Same day delivery | Select cities |
DHL Tracking Statuses Explained
When you track a DHL package, you will see one of the following delivery statuses. Each status indicates a different stage in the shipping process.
Info Received
The shipping label has been created and DHL has received the shipment information. The package has not yet been picked up.
In Transit
Your package is on its way. It is moving through the DHL network and may pass through multiple sorting facilities.
Out for Delivery
Your package has arrived at the local delivery facility and is on the delivery vehicle. It will be delivered today.
Delivered
Your package has been successfully delivered to the destination address.
Exception
An unexpected issue has occurred during delivery. This could include a failed attempt, customs hold, or incorrect address.
Expired
Tracking information is no longer available. This typically happens after 30 to 120 days.
Common DHL Tracking Problems
Having trouble with your DHL tracking? Here are the most common issues and how to resolve them.
Tracking shows 'Shipment information received'
DHL has received the shipment data electronically but hasn't physically received the package yet. The shipper needs to hand over the package to DHL.
Customs clearance delay
International shipments require customs clearance. DHL may contact you for additional documentation or duty payment. Check your email and DHL tracking for customs notifications.
Tracking number not recognized
Ensure you're using the correct DHL tracking number format. DHL Express uses 10-digit numbers while DHL eCommerce uses different formats. Try tracking on the specific DHL division website.
Package on hold
This may indicate a customs issue, incomplete address, or duty payment required. Check DHL's On Demand Delivery options to schedule redelivery or redirect to a service point.
DHL International Shipping & Customs
DHL provides customs brokerage for all international express shipments. Duties and taxes are calculated based on the declared value and HS code. DHL offers Duty/Tax Paid (DTP) and Duty/Tax Unpaid (DTU) options. Proactive customs clearance helps reduce delays.
Shipping Restrictions
DHL restricts shipment of dangerous goods (without proper certification), counterfeit goods, live animals, human remains, loose lithium batteries, and items prohibited by national laws. Weight limits vary by service but generally max at 70 kg per piece for Express.
About DHL
DHL is the world's leading logistics company, operating in over 220 countries and territories. As a division of Deutsche Post DHL Group, DHL offers international express shipping, freight transportation, supply chain management, and e-commerce solutions. DHL is the global market leader in international express delivery.
Our tracking tool connects directly with DHL’s systems to provide you with accurate, up-to-date tracking information. Simply enter your tracking number above to check the current status of your shipment.
DHL Customer Service
Need to contact DHL directly? Use the following contact information.
Frequently Asked Questions
How do I track my DHL package?
Enter your DHL tracking number in the search field above and click "Track". You will instantly see the current delivery status, shipment location, and the complete tracking history of your package.
Where can I find my DHL tracking number?
Your DHL tracking number is usually found in the shipping confirmation email, on the receipt provided at the time of shipment, or in your order details on the retailer's website. It is a unique alphanumeric code assigned to your package.
How long does DHL delivery take?
Delivery times vary depending on the service type, origin, and destination. DHL offers different service levels including express, standard, and economy options. Check your tracking status for estimated delivery dates specific to your shipment.
What do DHL tracking statuses mean?
Common statuses include: "Info Received" means the shipment label has been created, "In Transit" means the package is on its way, "Out for Delivery" means it will be delivered today, and "Delivered" confirms successful delivery. "Exception" indicates an issue that may cause delay.
Why is my DHL tracking not updating?
Tracking information may take 24-48 hours to appear after shipment. Updates may also pause during customs clearance for international shipments, during weekends, or when the package is being transferred between sorting facilities. If there is no update for more than 5 days, contact DHL directly.
Can I track multiple DHL packages at once?
Currently, you can track one DHL package at a time by entering each tracking number separately. For bulk tracking needs, consider using DHL's official business tools or contacting their customer support.