Track Japan Post Package
Enter your Japan Post tracking number below to get real-time delivery status, current shipment location, and complete tracking history.
How to Track Your Japan Post Shipment
Tracking a Japan Post package is straightforward. Follow these steps to find the current status of your shipment.
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1
Get Your Tracking Number
Find your Japan Post tracking number from your shipping confirmation email, receipt, or order details page.
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2
Enter the Tracking Number
Type or paste your tracking number into the search field above. Make sure there are no extra spaces.
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3
View Real-Time Status
Instantly see your package's current status, location, and complete delivery timeline with all checkpoints.
Japan Post Tracking Number Formats
Japan Post uses different tracking number formats depending on the service type. Use the table below to identify your tracking number and the associated service.
| Format | Example | Service |
|---|---|---|
| EA/EB/EC + 9 digits + JP | EA123456789JP |
EMS (Express Mail) |
| RA/RB/RC/RR + 9 digits + JP | RR123456789JP |
Registered Mail |
| 12-digit numeric | 123456789012 |
Yu-Pack (domestic) |
| CP + 9 digits + JP | CP123456789JP |
International Parcel |
Japan Post Services & Delivery Times
Japan Post offers multiple shipping services with different delivery speeds and coverage areas. Choose the service that best fits your shipping needs.
| Service | Delivery Time | Coverage |
|---|---|---|
| EMS (Express Mail Service) | 2-4 business days | 120+ countries |
| International ePacket | 7-14 business days | Select countries |
| SAL (Surface Air Lifted) | 2-3 weeks | International |
| International Registered Mail | 7-21 days | International |
| Yu-Pack | 1-2 days | Japan domestic |
| Letter Pack Plus | Next day (domestic) | Japan domestic |
Japan Post Tracking Statuses Explained
When you track a Japan Post package, you will see one of the following delivery statuses. Each status indicates a different stage in the shipping process.
Info Received
The shipping label has been created and Japan Post has received the shipment information. The package has not yet been picked up.
In Transit
Your package is on its way. It is moving through the Japan Post network and may pass through multiple sorting facilities.
Out for Delivery
Your package has arrived at the local delivery facility and is on the delivery vehicle. It will be delivered today.
Delivered
Your package has been successfully delivered to the destination address.
Exception
An unexpected issue has occurred during delivery. This could include a failed attempt, customs hold, or incorrect address.
Expired
Tracking information is no longer available. This typically happens after 30 to 120 days.
Common Japan Post Tracking Problems
Having trouble with your Japan Post tracking? Here are the most common issues and how to resolve them.
Tracking shows 'Held by customs'
Your package is being inspected by customs. This is routine for international shipments. If additional information is needed, customs will contact you. Processing typically takes 1-5 business days.
No updates after 'Dispatch from outward office'
The package is in international transit. For SAL and surface mail, this can take 2-6 weeks. EMS packages should show updates within a few days.
Package returned to Japan
Common reasons include incomplete address, uncollected from post office (after holding period), or customs rejection. Contact the sender for details.
Yu-Pack delivery time specification
Japan Post offers time-specified delivery for Yu-Pack in 2-hour windows. If you missed your window, the package will be held at the local post office for redelivery.
Japan Post International Shipping & Customs
International parcels entering Japan may be subject to customs duty and consumption tax (10%). Items under 10,000 JPY are generally duty-free. Japan Post collects duties on behalf of customs before delivery.
Shipping Restrictions
Japan Post prohibits shipping of hazardous materials, weapons, narcotics, and items restricted by Japanese law. International restrictions vary by destination. Lithium batteries must meet IATA standards.
About Japan Post
Japan Post is Japan's national postal service, providing mail delivery, parcel services, banking, and insurance throughout the country. Japan Post handles both domestic and international mail, including the popular EMS (Express Mail Service) for fast international delivery.
Our tracking tool connects directly with Japan Post’s systems to provide you with accurate, up-to-date tracking information. Simply enter your tracking number above to check the current status of your shipment.
Japan Post Customer Service
Need to contact Japan Post directly? Use the following contact information.
Frequently Asked Questions
How do I track my Japan Post package?
Enter your Japan Post tracking number in the search field above and click "Track". You will instantly see the current delivery status, shipment location, and the complete tracking history of your package.
Where can I find my Japan Post tracking number?
Your Japan Post tracking number is usually found in the shipping confirmation email, on the receipt provided at the time of shipment, or in your order details on the retailer's website. It is a unique alphanumeric code assigned to your package.
How long does Japan Post delivery take?
Delivery times vary depending on the service type, origin, and destination. Japan Post offers different service levels including express, standard, and economy options. Check your tracking status for estimated delivery dates specific to your shipment.
What do Japan Post tracking statuses mean?
Common statuses include: "Info Received" means the shipment label has been created, "In Transit" means the package is on its way, "Out for Delivery" means it will be delivered today, and "Delivered" confirms successful delivery. "Exception" indicates an issue that may cause delay.
Why is my Japan Post tracking not updating?
Tracking information may take 24-48 hours to appear after shipment. Updates may also pause during customs clearance for international shipments, during weekends, or when the package is being transferred between sorting facilities. If there is no update for more than 5 days, contact Japan Post directly.
Can I track multiple Japan Post packages at once?
Currently, you can track one Japan Post package at a time by entering each tracking number separately. For bulk tracking needs, consider using Japan Post's official business tools or contacting their customer support.