Track Evri Package
Enter your Evri tracking number below to get real-time delivery status, current shipment location, and complete tracking history.
How to Track Your Evri Shipment
Tracking a Evri package is straightforward. Follow these steps to find the current status of your shipment.
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1
Get Your Tracking Number
Find your Evri tracking number from your shipping confirmation email, receipt, or order details page.
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2
Enter the Tracking Number
Type or paste your tracking number into the search field above. Make sure there are no extra spaces.
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3
View Real-Time Status
Instantly see your package's current status, location, and complete delivery timeline with all checkpoints.
Evri Tracking Number Formats
Evri uses different tracking number formats depending on the service type. Use the table below to identify your tracking number and the associated service.
| Format | Example | Service |
|---|---|---|
| Evri domestic parcel number | Usually an alphanumeric or numeric parcel identifier supplied by Evri or a retailer; remove spaces and hyphens before searching. |
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| Retailer or marketplace tracking reference | May look like an order reference, dispatch reference or carrier-linked ID; example format: ORDER #### #### or REF ######. |
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| International postal S10 number | Two letters, nine digits, two-letter country code, for example XX ######### GB or XX ######### CN. |
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| Partner last-mile or handoff ID | Partner-specific alphanumeric ID linked to an Evri delivery leg; example: PARTNER #### ####. |
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| Return label or QR-code reference | A QR code, label barcode or return reference generated through Evri or a retailer returns portal. |
Evri Services & Delivery Times
Evri offers multiple shipping services with different delivery speeds and coverage areas. Choose the service that best fits your shipping needs.
| Service | Delivery Time | Coverage |
|---|---|---|
| UK Standard parcel delivery | Economical domestic parcel sending and retailer deliveries where a standard delivery window is acceptable. | |
| Next Day delivery | Time-sensitive UK parcels where the sender buys an Evri next-day option before the applicable cut-off. | |
| ParcelShop and Locker drop-off | Senders and return customers who need an out-of-home drop-off or collection point. | |
| Courier collection | Senders who want Evri or an Evri courier to collect a parcel from an address. | |
| Retail returns | Returning online purchases through an Evri-enabled retailer returns journey. | |
| International parcel delivery | Sending parcels from the UK to selected overseas destinations using Evri and partner networks. | |
| UK Standard parcel delivery | Commonly shown by Evri as a standard UK parcel delivery option; exact delivery estimate is shown at booking or tracking. | |
| Next Day delivery | Next-day delivery is sold as an expedited option where eligible and handed over before the applicable deadline. | |
| Retail returns | Return transit and refund timing vary by retailer agreement, handover method and retailer processing. | |
| International parcel delivery | Varies by origin, destination, customs, service and partner carrier. |
Evri Tracking Statuses Explained
When you track a Evri package, you will see one of the following delivery statuses. Each status indicates a different stage in the shipping process.
Info Received
The shipping label has been created and Evri has received the shipment information. The package has not yet been picked up.
In Transit
Your package is on its way. It is moving through the Evri network and may pass through multiple sorting facilities.
Out for Delivery
Your package has arrived at the local delivery facility and is on the delivery vehicle. It will be delivered today.
Delivered
Your package has been successfully delivered to the destination address.
Exception
An unexpected issue has occurred during delivery. This could include a failed attempt, customs hold, or incorrect address.
Expired
Tracking information is no longer available. This typically happens after 30 to 120 days.
Common Evri Tracking Problems
Having trouble with your Evri tracking? Here are the most common issues and how to resolve them.
Invalid tracking number
Remove spaces, compare every character with the sender email and confirm that the carrier is Evri.
No tracking events
Ask whether the parcel has actually been collected or dropped off; label creation is not physical acceptance.
Label created or expected
Wait for a collection or drop-off scan, then track again.
Long time with no update
Compare the last scan location with the expected delivery date and check Evri service alerts or help pages.
Delivery exception or address problem
Use the official tracking page to add instructions if available and ask the sender to correct account-held address data if required.
Failed delivery or missed delivery
Read the attempted-delivery message and follow the official Evri redelivery, collection or delivery-preference option shown.
Ready for pickup
Collect from the named shop or locker using the required collection code and identification.
Customs hold
Wait for customs or respond to any official duty, tax or information request from the responsible party.
Delivered but not received
Check the delivery photo, safe place, household members, reception, neighbours and nearby address before opening a dispute.
Lost or damaged parcel
Keep packaging, photos, receipts and value evidence, then use the sender, retailer or Evri claim path that applies to the shipment.
Evri International Shipping & Customs
Evri international parcels can involve Evri, export processors, customs authorities, line-haul operators and destination partners. A handoff status can represent electronic data transfer, physical transfer or the first scan by the next carrier; these are not the same event.
About Evri
Evri is a United Kingdom parcel delivery and returns carrier. The brand is the successor to Hermes UK and operates consumer parcel sending, retailer delivery, returns, ParcelShop drop-off, locker, courier collection and business delivery services in the UK, with international parcel options and partner handoffs for cross-border movements.
Our tracking tool connects directly with Evri’s systems to provide you with accurate, up-to-date tracking information. Simply enter your tracking number above to check the current status of your shipment.
Frequently Asked Questions
How do I track my Evri package?
Enter your Evri tracking number in the search field above and click "Track". You will instantly see the current delivery status, shipment location, and the complete tracking history of your package.
Where can I find my Evri tracking number?
Your Evri tracking number is usually found in the shipping confirmation email, on the receipt provided at the time of shipment, or in your order details on the retailer's website. It is a unique alphanumeric code assigned to your package.
How long does Evri delivery take?
Delivery times vary depending on the service type, origin, and destination. Evri offers different service levels including express, standard, and economy options. Check your tracking status for estimated delivery dates specific to your shipment.
What do Evri tracking statuses mean?
Common statuses include: "Info Received" means the shipment label has been created, "In Transit" means the package is on its way, "Out for Delivery" means it will be delivered today, and "Delivered" confirms successful delivery. "Exception" indicates an issue that may cause delay.
Why is my Evri tracking not updating?
Tracking information may take 24-48 hours to appear after shipment. Updates may also pause during customs clearance for international shipments, during weekends, or when the package is being transferred between sorting facilities. If there is no update for more than 5 days, contact Evri directly.
Can I track multiple Evri packages at once?
Currently, you can track one Evri package at a time by entering each tracking number separately. For bulk tracking needs, consider using Evri's official business tools or contacting their customer support.