Track DPD Package
Enter your DPD tracking number below to get real-time delivery status, current shipment location, and complete tracking history.
How to Track Your DPD Shipment
Tracking a DPD package is straightforward. Follow these steps to find the current status of your shipment.
-
1
Get Your Tracking Number
Find your DPD tracking number from your shipping confirmation email, receipt, or order details page.
-
2
Enter the Tracking Number
Type or paste your tracking number into the search field above. Make sure there are no extra spaces.
-
3
View Real-Time Status
Instantly see your package's current status, location, and complete delivery timeline with all checkpoints.
DPD Tracking Number Formats
DPD uses different tracking number formats depending on the service type. Use the table below to identify your tracking number and the associated service.
| Format | Example | Service |
|---|---|---|
| 14-digit numeric | 01234567890123 |
DPD Standard / Express |
| Alphanumeric | ABC1234567890 |
DPD International |
DPD Services & Delivery Times
DPD offers multiple shipping services with different delivery speeds and coverage areas. Choose the service that best fits your shipping needs.
| Service | Delivery Time | Coverage |
|---|---|---|
| DPD Next Day | Next business day | UK / domestic |
| DPD Saturday | Saturday delivery | UK domestic |
| DPD Express | 1-2 business days | European |
| DPD Classic | 2-5 business days | European & international |
| DPD Direct | 3-7 business days | International |
| Predict | 1-hour delivery window notification | UK / Europe |
DPD Tracking Statuses Explained
When you track a DPD package, you will see one of the following delivery statuses. Each status indicates a different stage in the shipping process.
Info Received
The shipping label has been created and DPD has received the shipment information. The package has not yet been picked up.
In Transit
Your package is on its way. It is moving through the DPD network and may pass through multiple sorting facilities.
Out for Delivery
Your package has arrived at the local delivery facility and is on the delivery vehicle. It will be delivered today.
Delivered
Your package has been successfully delivered to the destination address.
Exception
An unexpected issue has occurred during delivery. This could include a failed attempt, customs hold, or incorrect address.
Expired
Tracking information is no longer available. This typically happens after 30 to 120 days.
Common DPD Tracking Problems
Having trouble with your DPD tracking? Here are the most common issues and how to resolve them.
1-hour delivery window missed
DPD Predict provides a 1-hour delivery window via SMS/email. If you miss it, the driver will leave a card. You can reschedule via the DPD app or website.
Parcel at pickup shop
If delivery wasn't possible, your parcel will be at the nearest DPD Pickup Shop for 7 days. Check your notification for the shop location and opening hours.
Tracking not updating across borders
When a DPD parcel crosses borders, there may be a delay in tracking updates as it transfers between DPD network partners. Updates typically resume within 24-48 hours.
Parcel damaged on arrival
Report damaged parcels to DPD within 24 hours. Take photos of the damage before opening fully. Contact the sender as they are responsible for filing the claim.
DPD International Shipping & Customs
For shipments within the EU, no customs duties apply. For UK-EU and international shipments, customs clearance is required. DPD provides customs documentation support and duties may be collected from the recipient.
Shipping Restrictions
DPD prohibits shipping of hazardous goods, firearms, tobacco, perishable items, live animals, and items exceeding 31.5 kg per parcel. Maximum dimensions are 175 cm in length.
About DPD
DPD Group is one of the largest parcel delivery networks in Europe, delivering over 8.4 million parcels daily across 230 countries. Part of La Poste Group, DPD operates in over 50 countries with a focus on sustainable delivery solutions including carbon-neutral delivery and electric vehicle fleets.
Our tracking tool connects directly with DPD’s systems to provide you with accurate, up-to-date tracking information. Simply enter your tracking number above to check the current status of your shipment.
DPD Customer Service
Need to contact DPD directly? Use the following contact information.
Frequently Asked Questions
How do I track my DPD package?
Enter your DPD tracking number in the search field above and click "Track". You will instantly see the current delivery status, shipment location, and the complete tracking history of your package.
Where can I find my DPD tracking number?
Your DPD tracking number is usually found in the shipping confirmation email, on the receipt provided at the time of shipment, or in your order details on the retailer's website. It is a unique alphanumeric code assigned to your package.
How long does DPD delivery take?
Delivery times vary depending on the service type, origin, and destination. DPD offers different service levels including express, standard, and economy options. Check your tracking status for estimated delivery dates specific to your shipment.
What do DPD tracking statuses mean?
Common statuses include: "Info Received" means the shipment label has been created, "In Transit" means the package is on its way, "Out for Delivery" means it will be delivered today, and "Delivered" confirms successful delivery. "Exception" indicates an issue that may cause delay.
Why is my DPD tracking not updating?
Tracking information may take 24-48 hours to appear after shipment. Updates may also pause during customs clearance for international shipments, during weekends, or when the package is being transferred between sorting facilities. If there is no update for more than 5 days, contact DPD directly.
Can I track multiple DPD packages at once?
Currently, you can track one DPD package at a time by entering each tracking number separately. For bulk tracking needs, consider using DPD's official business tools or contacting their customer support.