Track Canada Post Package
Enter your Canada Post tracking number below to get real-time delivery status, current shipment location, and complete tracking history.
How to Track Your Canada Post Shipment
Tracking a Canada Post package is straightforward. Follow these steps to find the current status of your shipment.
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1
Get Your Tracking Number
Find your Canada Post tracking number from your shipping confirmation email, receipt, or order details page.
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2
Enter the Tracking Number
Type or paste your tracking number into the search field above. Make sure there are no extra spaces.
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3
View Real-Time Status
Instantly see your package's current status, location, and complete delivery timeline with all checkpoints.
Canada Post Tracking Number Formats
Canada Post uses different tracking number formats depending on the service type. Use the table below to identify your tracking number and the associated service.
| Format | Example | Service |
|---|---|---|
| 16-digit numeric | 1234567890123456 |
Canada Post Domestic |
| 13 characters (2 letters + 9 digits + CA) | RA123456789CA |
Registered Mail / International |
Canada Post Services & Delivery Times
Canada Post offers multiple shipping services with different delivery speeds and coverage areas. Choose the service that best fits your shipping needs.
| Service | Delivery Time | Coverage |
|---|---|---|
| Priority | Next business day | Canada domestic |
| Xpresspost | 2 business days | Canada domestic |
| Expedited Parcel | 2-4 business days | Canada domestic |
| Regular Parcel | 4-9 business days | Canada domestic |
| Xpresspost International | 4-7 business days | International |
| International Parcel Surface | 4-6 weeks | International |
Canada Post Tracking Statuses Explained
When you track a Canada Post package, you will see one of the following delivery statuses. Each status indicates a different stage in the shipping process.
Info Received
The shipping label has been created and Canada Post has received the shipment information. The package has not yet been picked up.
In Transit
Your package is on its way. It is moving through the Canada Post network and may pass through multiple sorting facilities.
Out for Delivery
Your package has arrived at the local delivery facility and is on the delivery vehicle. It will be delivered today.
Delivered
Your package has been successfully delivered to the destination address.
Exception
An unexpected issue has occurred during delivery. This could include a failed attempt, customs hold, or incorrect address.
Expired
Tracking information is no longer available. This typically happens after 30 to 120 days.
Common Canada Post Tracking Problems
Having trouble with your Canada Post tracking? Here are the most common issues and how to resolve them.
Tracking says 'Electronic information submitted'
Canada Post has received shipping information but hasn't physically received the item. The sender needs to drop off the package.
Item held at customs
International items may require duty and tax payment. Canada Post charges a handling fee of $9.95 CAD for collecting duties. You'll receive a notice card.
Delivery to community mailbox
In many Canadian neighborhoods, delivery goes to community mailboxes. Check your designated mailbox with your key. Larger parcels may require pickup at the post office.
Notice card but wasn't home
You can pick up the parcel at the designated post office shown on your card within 15 business days.
Canada Post International Shipping & Customs
Items imported into Canada may be subject to GST/HST, provincial taxes, and customs duties. Canada Post collects a $9.95 CAD handling fee for items requiring duty/tax collection. Items under $20 CAD are generally duty-free.
Shipping Restrictions
Canada Post prohibits dangerous goods, firearms, cannabis (except with license), and perishable items. Maximum weight is 30 kg per parcel. International restrictions vary by destination.
About Canada Post
Canada Post is a Crown corporation that serves as the primary postal operator in Canada, delivering to over 17 million addresses. It processes billions of items annually and is the country's largest parcel delivery company with a network of over 6,200 post offices.
Our tracking tool connects directly with Canada Post’s systems to provide you with accurate, up-to-date tracking information. Simply enter your tracking number above to check the current status of your shipment.
Canada Post Customer Service
Need to contact Canada Post directly? Use the following contact information.
Frequently Asked Questions
How do I track my Canada Post package?
Enter your Canada Post tracking number in the search field above and click "Track". You will instantly see the current delivery status, shipment location, and the complete tracking history of your package.
Where can I find my Canada Post tracking number?
Your Canada Post tracking number is usually found in the shipping confirmation email, on the receipt provided at the time of shipment, or in your order details on the retailer's website. It is a unique alphanumeric code assigned to your package.
How long does Canada Post delivery take?
Delivery times vary depending on the service type, origin, and destination. Canada Post offers different service levels including express, standard, and economy options. Check your tracking status for estimated delivery dates specific to your shipment.
What do Canada Post tracking statuses mean?
Common statuses include: "Info Received" means the shipment label has been created, "In Transit" means the package is on its way, "Out for Delivery" means it will be delivered today, and "Delivered" confirms successful delivery. "Exception" indicates an issue that may cause delay.
Why is my Canada Post tracking not updating?
Tracking information may take 24-48 hours to appear after shipment. Updates may also pause during customs clearance for international shipments, during weekends, or when the package is being transferred between sorting facilities. If there is no update for more than 5 days, contact Canada Post directly.
Can I track multiple Canada Post packages at once?
Currently, you can track one Canada Post package at a time by entering each tracking number separately. For bulk tracking needs, consider using Canada Post's official business tools or contacting their customer support.