Track Australia Post Package
Enter your Australia Post tracking number below to get real-time delivery status, current shipment location, and complete tracking history.
How to Track Your Australia Post Shipment
Tracking a Australia Post package is straightforward. Follow these steps to find the current status of your shipment.
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1
Get Your Tracking Number
Find your Australia Post tracking number from your shipping confirmation email, receipt, or order details page.
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2
Enter the Tracking Number
Type or paste your tracking number into the search field above. Make sure there are no extra spaces.
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3
View Real-Time Status
Instantly see your package's current status, location, and complete delivery timeline with all checkpoints.
Australia Post Tracking Number Formats
Australia Post uses different tracking number formats depending on the service type. Use the table below to identify your tracking number and the associated service.
| Format | Example | Service |
|---|---|---|
| 13-digit numeric | 3456789012345 |
Australia Post Domestic |
| RA/RB + 9 digits + AU | RA123456789AU |
Registered Post International |
| EE + 9 digits + AU | EE123456789AU |
Express Post International |
| Alphanumeric (various) | AP1234567890 |
Parcel Post / StarTrack |
Australia Post Services & Delivery Times
Australia Post offers multiple shipping services with different delivery speeds and coverage areas. Choose the service that best fits your shipping needs.
| Service | Delivery Time | Coverage |
|---|---|---|
| Express Post | Next business day (metro) | Australia domestic |
| Parcel Post | 2-6 business days | Australia domestic |
| Express Post International | 2-4 business days | Selected countries |
| International Economy | 10-20+ business days | International |
| International Standard | 6-10 business days | International |
| StarTrack Express | Next business day | Australia domestic |
Australia Post Tracking Statuses Explained
When you track a Australia Post package, you will see one of the following delivery statuses. Each status indicates a different stage in the shipping process.
Info Received
The shipping label has been created and Australia Post has received the shipment information. The package has not yet been picked up.
In Transit
Your package is on its way. It is moving through the Australia Post network and may pass through multiple sorting facilities.
Out for Delivery
Your package has arrived at the local delivery facility and is on the delivery vehicle. It will be delivered today.
Delivered
Your package has been successfully delivered to the destination address.
Exception
An unexpected issue has occurred during delivery. This could include a failed attempt, customs hold, or incorrect address.
Expired
Tracking information is no longer available. This typically happens after 30 to 120 days.
Common Australia Post Tracking Problems
Having trouble with your Australia Post tracking? Here are the most common issues and how to resolve them.
Parcel delayed in transit
Domestic Parcel Post is an estimate, not guaranteed. During peak periods (Christmas, sales events), delays of 1-3 extra days are common. Express Post comes with a money-back guarantee.
Tracking shows 'Awaiting collection'
Your parcel is at the local post office. You have 10 business days to collect it with a valid photo ID. After that, it will be returned to sender.
International tracking stopped updating
Once an international parcel leaves Australia, tracking depends on the destination postal service. Some countries have limited tracking infrastructure.
Delivered but not received
Check safe drop locations around your property. If you opted for Authority to Leave, the driver may have left it in a safe spot. Contact Australia Post within 7 days for investigation.
Australia Post International Shipping & Customs
Imports into Australia valued at AUD 1,000 or less are generally GST-free. Items over AUD 1,000 require formal customs clearance and may attract GST, duties, and processing fees. Australia Post collects these charges before delivery.
Shipping Restrictions
Australia Post prohibits shipping dangerous goods, firearms, perishable items (limited exceptions), and items restricted under Australian law. Australia has strict biosecurity laws — no food, plants, or animal products without proper permits.
About Australia Post
Australia Post is Australia's government-owned postal service, delivering to over 12 million addresses across the country. It operates one of the largest retail networks in Australia with over 4,300 post offices. Australia Post offers domestic and international parcel delivery, letters, and financial services.
Our tracking tool connects directly with Australia Post’s systems to provide you with accurate, up-to-date tracking information. Simply enter your tracking number above to check the current status of your shipment.
Australia Post Customer Service
Need to contact Australia Post directly? Use the following contact information.
Frequently Asked Questions
How do I track my Australia Post package?
Enter your Australia Post tracking number in the search field above and click "Track". You will instantly see the current delivery status, shipment location, and the complete tracking history of your package.
Where can I find my Australia Post tracking number?
Your Australia Post tracking number is usually found in the shipping confirmation email, on the receipt provided at the time of shipment, or in your order details on the retailer's website. It is a unique alphanumeric code assigned to your package.
How long does Australia Post delivery take?
Delivery times vary depending on the service type, origin, and destination. Australia Post offers different service levels including express, standard, and economy options. Check your tracking status for estimated delivery dates specific to your shipment.
What do Australia Post tracking statuses mean?
Common statuses include: "Info Received" means the shipment label has been created, "In Transit" means the package is on its way, "Out for Delivery" means it will be delivered today, and "Delivered" confirms successful delivery. "Exception" indicates an issue that may cause delay.
Why is my Australia Post tracking not updating?
Tracking information may take 24-48 hours to appear after shipment. Updates may also pause during customs clearance for international shipments, during weekends, or when the package is being transferred between sorting facilities. If there is no update for more than 5 days, contact Australia Post directly.
Can I track multiple Australia Post packages at once?
Currently, you can track one Australia Post package at a time by entering each tracking number separately. For bulk tracking needs, consider using Australia Post's official business tools or contacting their customer support.