Track PostNL International Package

Enter your PostNL International tracking number below to get real-time delivery status, current shipment location, and complete tracking history.

PostNL · Founded 2011 · The Hague, Netherlands · Official Website

How to Track Your PostNL International Shipment

Tracking a PostNL International package is straightforward. Follow these steps to find the current status of your shipment.

  1. 1

    Get Your Tracking Number

    Find your PostNL International tracking number from your shipping confirmation email, receipt, or order details page.

  2. 2

    Enter the Tracking Number

    Type or paste your tracking number into the search field above. Make sure there are no extra spaces.

  3. 3

    View Real-Time Status

    Instantly see your package's current status, location, and complete delivery timeline with all checkpoints.

PostNL International Tracking Number Formats

PostNL International uses different tracking number formats depending on the service type. Use the table below to identify your tracking number and the associated service.

Format Example Service
3S + 13 alphanumeric 3SABCD1234567890 PostNL Domestic / International
RA/RR + 9 digits + NL RR123456789NL Registered Mail
Numeric (13 digits) 1234567890123 PostNL Parcel

PostNL International Services & Delivery Times

PostNL International offers multiple shipping services with different delivery speeds and coverage areas. Choose the service that best fits your shipping needs.

Service Delivery Time Coverage
Standard Parcel 1-2 business days Netherlands domestic
Evening Delivery Same day evening (6-9:30 PM) Netherlands domestic
Sunday Delivery Sunday delivery Netherlands domestic
EU Parcel 2-5 business days European Union
GlobalPack 5-15 business days International
Parcel to PostNL Point 1-2 business days Netherlands

PostNL International Tracking Statuses Explained

When you track a PostNL International package, you will see one of the following delivery statuses. Each status indicates a different stage in the shipping process.

Info Received

The shipping label has been created and PostNL International has received the shipment information. The package has not yet been picked up.

In Transit

Your package is on its way. It is moving through the PostNL International network and may pass through multiple sorting facilities.

Out for Delivery

Your package has arrived at the local delivery facility and is on the delivery vehicle. It will be delivered today.

Delivered

Your package has been successfully delivered to the destination address.

Exception

An unexpected issue has occurred during delivery. This could include a failed attempt, customs hold, or incorrect address.

Expired

Tracking information is no longer available. This typically happens after 30 to 120 days.

Common PostNL International Tracking Problems

Having trouble with your PostNL International tracking? Here are the most common issues and how to resolve them.

Parcel at PostNL pickup point

If delivery wasn't possible, the parcel will be at the nearest PostNL point for 14 days. You'll receive a notification with the location. Bring a valid ID for pickup.

International tracking stopped

Once a parcel leaves the Netherlands, tracking depends on the destination postal service. Updates may stop until the parcel reaches the destination country.

Delivery attempted but not home

PostNL will try to deliver to a neighbor or leave the parcel at a PostNL point. Check the notification in your mailbox for details.

Parcel too large for mailbox

If the parcel doesn't fit in your mailbox, the driver will ring the doorbell. If no one answers, it goes to the nearest PostNL point.

PostNL International International Shipping & Customs

For shipments from outside the EU to the Netherlands, customs duties and Dutch VAT (21%) may apply. PostNL collects customs charges plus a handling fee before delivery. Items under EUR 150 purchased from IOSS-registered sellers are pre-cleared.

Shipping Restrictions

PostNL restricts shipments of dangerous goods, live animals, perishable items, and items exceeding 30 kg. Maximum dimensions are 176 cm in length and 300 cm combined length and girth.

About PostNL International

PostNL is the national postal service of the Netherlands, delivering approximately 1 million parcels daily. PostNL provides domestic and international parcel delivery, letter mail, and e-commerce logistics solutions across the Benelux region and worldwide.

Our tracking tool connects directly with PostNL International’s systems to provide you with accurate, up-to-date tracking information. Simply enter your tracking number above to check the current status of your shipment.

PostNL International Customer Service

Need to contact PostNL International directly? Use the following contact information.

Phone +31 88 868 6161
Hours Monday-Friday 8:00 AM - 8:00 PM, Saturday 9:00 AM - 5:00 PM (CET)
Website www.postnl.nl

Frequently Asked Questions

How do I track my PostNL International package?

Enter your PostNL International tracking number in the search field above and click "Track". You will instantly see the current delivery status, shipment location, and the complete tracking history of your package.

Where can I find my PostNL International tracking number?

Your PostNL International tracking number is usually found in the shipping confirmation email, on the receipt provided at the time of shipment, or in your order details on the retailer's website. It is a unique alphanumeric code assigned to your package.

How long does PostNL International delivery take?

Delivery times vary depending on the service type, origin, and destination. PostNL International offers different service levels including express, standard, and economy options. Check your tracking status for estimated delivery dates specific to your shipment.

What do PostNL International tracking statuses mean?

Common statuses include: "Info Received" means the shipment label has been created, "In Transit" means the package is on its way, "Out for Delivery" means it will be delivered today, and "Delivered" confirms successful delivery. "Exception" indicates an issue that may cause delay.

Why is my PostNL International tracking not updating?

Tracking information may take 24-48 hours to appear after shipment. Updates may also pause during customs clearance for international shipments, during weekends, or when the package is being transferred between sorting facilities. If there is no update for more than 5 days, contact PostNL International directly.

Can I track multiple PostNL International packages at once?

Currently, you can track one PostNL International package at a time by entering each tracking number separately. For bulk tracking needs, consider using PostNL International's official business tools or contacting their customer support.