Track GLS Package
Enter your GLS tracking number below to get real-time delivery status, current shipment location, and complete tracking history.
How to Track Your GLS Shipment
Tracking a GLS package is straightforward. Follow these steps to find the current status of your shipment.
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1
Get Your Tracking Number
Find your GLS tracking number from your shipping confirmation email, receipt, or order details page.
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2
Enter the Tracking Number
Type or paste your tracking number into the search field above. Make sure there are no extra spaces.
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3
View Real-Time Status
Instantly see your package's current status, location, and complete delivery timeline with all checkpoints.
GLS Tracking Number Formats
GLS uses different tracking number formats depending on the service type. Use the table below to identify your tracking number and the associated service.
| Format | Example | Service |
|---|---|---|
| 8-11 digit numeric | 12345678901 |
GLS Parcel |
| Alphanumeric | ABC12345678 |
GLS International |
GLS Services & Delivery Times
GLS offers multiple shipping services with different delivery speeds and coverage areas. Choose the service that best fits your shipping needs.
| Service | Delivery Time | Coverage |
|---|---|---|
| Business Parcel | 1-2 business days | Domestic |
| EuroBusinessParcel | 2-5 business days | Europe |
| GlobalBusinessParcel | 3-10 business days | International |
| Express | Next business day | Domestic |
| ShopDeliveryService | 2-4 business days | Europe (to ParcelShops) |
GLS Tracking Statuses Explained
When you track a GLS package, you will see one of the following delivery statuses. Each status indicates a different stage in the shipping process.
Info Received
The shipping label has been created and GLS has received the shipment information. The package has not yet been picked up.
In Transit
Your package is on its way. It is moving through the GLS network and may pass through multiple sorting facilities.
Out for Delivery
Your package has arrived at the local delivery facility and is on the delivery vehicle. It will be delivered today.
Delivered
Your package has been successfully delivered to the destination address.
Exception
An unexpected issue has occurred during delivery. This could include a failed attempt, customs hold, or incorrect address.
Expired
Tracking information is no longer available. This typically happens after 30 to 120 days.
Common GLS Tracking Problems
Having trouble with your GLS tracking? Here are the most common issues and how to resolve them.
Parcel at GLS ParcelShop
If delivery wasn't possible, the parcel will be at the nearest GLS ParcelShop for 7 working days. Check the notification for the shop address.
Tracking not updating between countries
When a GLS parcel crosses borders, it may transfer between different GLS country organizations. Tracking updates may pause for 24-48 hours during transfer.
Delivery time window missed
GLS FlexDeliveryService allows you to redirect the parcel or choose a new delivery date. Use the link in the GLS notification email.
Parcel damaged
Report damage to GLS within 7 days. Document the damage with photos. The sender must file the claim as they are the contracting party with GLS.
GLS International Shipping & Customs
Within the EU, no customs duties apply. For shipments to/from non-EU countries, customs clearance is required and duties may apply based on the declared value and goods category.
Shipping Restrictions
GLS restricts shipments exceeding 40 kg per parcel. Prohibited items include hazardous goods, live animals, weapons, and perishable goods. Maximum parcel dimensions are 200 cm in length and 300 cm girth.
About GLS
GLS is one of the largest ground-based parcel delivery networks in Europe, operating in over 40 countries. Part of Royal Mail Group, GLS processes over 900 million parcels annually, serving both business and private customers with domestic and international parcel services.
Our tracking tool connects directly with GLS’s systems to provide you with accurate, up-to-date tracking information. Simply enter your tracking number above to check the current status of your shipment.
GLS Customer Service
Need to contact GLS directly? Use the following contact information.
Frequently Asked Questions
How do I track my GLS package?
Enter your GLS tracking number in the search field above and click "Track". You will instantly see the current delivery status, shipment location, and the complete tracking history of your package.
Where can I find my GLS tracking number?
Your GLS tracking number is usually found in the shipping confirmation email, on the receipt provided at the time of shipment, or in your order details on the retailer's website. It is a unique alphanumeric code assigned to your package.
How long does GLS delivery take?
Delivery times vary depending on the service type, origin, and destination. GLS offers different service levels including express, standard, and economy options. Check your tracking status for estimated delivery dates specific to your shipment.
What do GLS tracking statuses mean?
Common statuses include: "Info Received" means the shipment label has been created, "In Transit" means the package is on its way, "Out for Delivery" means it will be delivered today, and "Delivered" confirms successful delivery. "Exception" indicates an issue that may cause delay.
Why is my GLS tracking not updating?
Tracking information may take 24-48 hours to appear after shipment. Updates may also pause during customs clearance for international shipments, during weekends, or when the package is being transferred between sorting facilities. If there is no update for more than 5 days, contact GLS directly.
Can I track multiple GLS packages at once?
Currently, you can track one GLS package at a time by entering each tracking number separately. For bulk tracking needs, consider using GLS's official business tools or contacting their customer support.