Track China EMS Package

Enter your China EMS tracking number below to get real-time delivery status, current shipment location, and complete tracking history.

China EMS (Express Mail Service) · Founded 1980 · Beijing, China · Official Website

How to Track Your China EMS Shipment

Tracking a China EMS package is straightforward. Follow these steps to find the current status of your shipment.

  1. 1

    Get Your Tracking Number

    Find your China EMS tracking number from your shipping confirmation email, receipt, or order details page.

  2. 2

    Enter the Tracking Number

    Type or paste your tracking number into the search field above. Make sure there are no extra spaces.

  3. 3

    View Real-Time Status

    Instantly see your package's current status, location, and complete delivery timeline with all checkpoints.

China EMS Tracking Number Formats

China EMS uses different tracking number formats depending on the service type. Use the table below to identify your tracking number and the associated service.

Format Example Service
EA/EB/EC/EX + 9 digits + CN EA123456789CN EMS International
Numeric (13 digits) 1234567890123 EMS Domestic

China EMS Services & Delivery Times

China EMS offers multiple shipping services with different delivery speeds and coverage areas. Choose the service that best fits your shipping needs.

Service Delivery Time Coverage
EMS International Express 3-7 business days 200+ countries
EMS Economy 7-15 business days International
EMS Domestic 1-3 business days China domestic
E-Packet (via EMS) 7-20 business days Select countries

China EMS Tracking Statuses Explained

When you track a China EMS package, you will see one of the following delivery statuses. Each status indicates a different stage in the shipping process.

Info Received

The shipping label has been created and China EMS has received the shipment information. The package has not yet been picked up.

In Transit

Your package is on its way. It is moving through the China EMS network and may pass through multiple sorting facilities.

Out for Delivery

Your package has arrived at the local delivery facility and is on the delivery vehicle. It will be delivered today.

Delivered

Your package has been successfully delivered to the destination address.

Exception

An unexpected issue has occurred during delivery. This could include a failed attempt, customs hold, or incorrect address.

Expired

Tracking information is no longer available. This typically happens after 30 to 120 days.

Common China EMS Tracking Problems

Having trouble with your China EMS tracking? Here are the most common issues and how to resolve them.

Tracking stuck at 'Origin Post is Preparing Shipment'

The package is being processed at the China EMS facility. During high-volume periods (11.11, Chinese New Year), processing can take 3-7 days before the package is dispatched.

Customs clearance delay

EMS packages go through customs at both the origin (China) and destination country. Destination customs may hold packages for inspection or require additional documentation.

Package returned to China

Common reasons include incorrect address, uncollected from post office, or customs rejection. Contact the sender for details and potential reshipment.

Delivered to local post office

In many countries, EMS hands off to the local postal service for final delivery. If you missed delivery, check with your local post office.

China EMS International Shipping & Customs

EMS shipments are subject to customs clearance at the destination. Duty-free thresholds vary by country. EMS includes customs documentation support. The sender must provide accurate customs declarations to avoid delays.

Shipping Restrictions

EMS follows China Post restrictions plus international aviation regulations. Prohibited items include hazardous materials, weapons, counterfeit goods, and items banned by Chinese law. Maximum weight is 30 kg per item.

About China EMS

China EMS is the express mail service division of China Post, providing fast domestic and international express delivery. EMS is the fastest international service offered by China Post, widely used by Chinese e-commerce sellers for premium international shipping. EMS delivers to over 200 countries with end-to-end tracking.

Our tracking tool connects directly with China EMS’s systems to provide you with accurate, up-to-date tracking information. Simply enter your tracking number above to check the current status of your shipment.

China EMS Customer Service

Need to contact China EMS directly? Use the following contact information.

Phone +86 11183
Hours Monday-Friday 8:00 AM - 5:30 PM (CST)
Website www.ems.com.cn

Frequently Asked Questions

How do I track my China EMS package?

Enter your China EMS tracking number in the search field above and click "Track". You will instantly see the current delivery status, shipment location, and the complete tracking history of your package.

Where can I find my China EMS tracking number?

Your China EMS tracking number is usually found in the shipping confirmation email, on the receipt provided at the time of shipment, or in your order details on the retailer's website. It is a unique alphanumeric code assigned to your package.

How long does China EMS delivery take?

Delivery times vary depending on the service type, origin, and destination. China EMS offers different service levels including express, standard, and economy options. Check your tracking status for estimated delivery dates specific to your shipment.

What do China EMS tracking statuses mean?

Common statuses include: "Info Received" means the shipment label has been created, "In Transit" means the package is on its way, "Out for Delivery" means it will be delivered today, and "Delivered" confirms successful delivery. "Exception" indicates an issue that may cause delay.

Why is my China EMS tracking not updating?

Tracking information may take 24-48 hours to appear after shipment. Updates may also pause during customs clearance for international shipments, during weekends, or when the package is being transferred between sorting facilities. If there is no update for more than 5 days, contact China EMS directly.

Can I track multiple China EMS packages at once?

Currently, you can track one China EMS package at a time by entering each tracking number separately. For bulk tracking needs, consider using China EMS's official business tools or contacting their customer support.